CUSTOMER ENGAGEMENT AI PLATFORM

AI Voice Agent: Early Access!

Yonder AI Voice Assistant turns every call into an opportunity - maximizing bookings, reducing staff stress, and ensuring your customers always get a timely, personable response with your own AI-powered phone agent.

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247 Yonder Chatbot VOICE AGENT (2)

Meet Your Next Team Member 👋

We took what matters most to you, and combined it with what matters most to your customers:

  • Detects and responds to caller intent (such as making a booking, asking FAQ, or needs a human)
  • Instantly picks up inbound calls using a natural-sounding voice; configurable for after-hours, overflow, or all-day handling.
  • Responds intuitively to questions, with call summaries and transcripts to analyze every conversation
  • Speaks in every language, providing excellent service to your guests from every nationality
YONDER AI VOICE AGENT (1)

Watch for a sneak peek of the Yonder AI Phone Agent

Watch our teaser video for a glimpse into the upcoming AI Phone Agent!

YONDER AI VOICE AGENT (2)

Premium customer service, whenever you need it.

Whether it’s greeting callers first or stepping in when your team can’t get to the phone, you control exactly when your AI Voice Agent is active.

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YONDER AI VOICE AGENT (3)

Cut down your call volume from day one so your team can focus on the important conversations.

Let AI support the repetitive and predictable calls, then send a follow-up SMS to the caller with helpful links based on their conversation, such as booking links or directions.

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Meet some of the Yonder community:

Watch a sneak peek into consumer preferences

Watch our teaser video for insight into the customer preferences and tourism research driving AI Voice Assistant feature development.

Frequently asked questions

What is the Yonder AI Voice Assistant?

The Yonder AI Voice Assistant is a voice-first system that answers your business phone calls automatically. It can handle routine questions, route callers to the right place, and ensure no call is ever missed - even after hours.

Will my customers know they’re speaking with AI?

Our assistant is designed to sound natural, friendly, and human-like, so your guests will be informed that they're talking to an AI Phone Agent. 

The Yonder AI Phone Agent has 10 voices you can choose from, a customizable personality, and a seamless hand-off to your team and flexible transitions at any time.

What kinds of questions can it answer?

Your Yonder AI Phone Agent is trained on your business intelligence - if you give it the information, it can answer any question!

Some business owners train their AI on local customs, or other things to do in the area - as well, of course, as tour times, pricing, availability, and location details. What you train your AI Phone Agent to know is up to you.

If someone asks an unusual question, the AI Phone Agent can quickly connect the caller to a staff member. You're able to review these unusual questions in your Yonder dashboard and decide if you'd like to add information to your knowledge base.

Can it send booking links or follow-up information?

Yes! The assistant can send SMS messages with booking links, directions, or other details.

It can also email call summaries or transcripts to your staff so you stay in the loop.

Do I have control over when the AI answers calls?

Absolutely. You can choose whether the AI answers after-hours only, when calls go unanswered, or for every inbound call. It’s flexible to fit your business needs.

What languages does it speak?

Your AI Phone Agent will answer in any language the caller speaks in, switching effortlessly from English to Spanish to Chinese, and more.

Don't miss the feature drop that will take tourism to the next level.

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Have questions or need assistance? Fill out the form below, and our team will get back to you soon!