If you would like to try any of the Yonder products just talk to our sales agents, they are here to help.

Reviews:
The monthly subscription fee includes a certain number of review/survey requests sent per month. This is per customer: reminders, SMS and email are all considered part of the one request. There's no carry over to the next month. We'll email you when you reach 80% of the limit within a month. You can upgrade your plan to keep sending more survey's and getting more quiz completions.

AI chatbot:
Each plan has a number of chats included (from your website and Facebook). This is the number of different people or conversations you chat with, no matter how long the chats are. We know there might be some peak months you creep over the limit, that's ok. However, if you consistently exceed your limit by more than 20% we will be in touch with you to explore other plans.

Our plans are usage based and since you pay monthly and not locked in then you're free to change to the lowest usage plan during your off-season to reduce costs.  When you ramp up again then simply upgrade your plan.  For businesses that close completely reach out for a chat.

There is no setup fee for the Yonder platform. We offer a free onboarding session for every new customer as well as review sessions with our existing customers. You will have access to our customer support team to provide guidance via email or video link. We pride ourselves on helping you achieve your goals.

If you'd like help with setup then for a small fee we can take care of it for you. Many of our customers use this option for the AI Chatbot to help craft FAQ's and set it up within hours.

We're so confident you'll see results quickly we don't lock you into fixed term contracts. You can cancel any time from within the Yonder dashboard, you'll keep access until the end of your current billing period.

We sure do, we recognise there may be synergies across organizations and we're happy to reflect that with a 10% discount per account.

Also note that your Yonder dashboard can connect all accounts together making it easy for a central team to oversee and support.

We love partnering with agencies as together we can support clients to get great outcomes.  Chat with us about our partnership options, including a dashboard you can manage all clients from and create new accounts.