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Answer 95% questions immediately on your website and Messenger, 24-7 with our GPT based bot designed for tourism.
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Boost your 5-star reviews with an intelligent NPS survey. Powerful analysis of feedback.
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Provide personalized recommendations to help people choose their perfect tour, room,  package or more.
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Yonder powers hundreds of tourism businesses around the globe, from small agencies to large tourism businesses with multiple locations.
Pure Milford
Yonder AI Chatbot - the solution that not only met Pure Milford's needs but exceeded their expectations.
Niue Tourism
Read how a destination has embraced AI.
AJ Hackett Bungy
AJ Hackett Bungy embarked on a transformative AI journey.
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Optimizing Your Business After-Hours with an AI ChatBot
With 51% of customer interactions happening after hours, AI chatbots are now essential.
October 23, 2024
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Case studies

Explore how top businesses that rely on Yonder answer customers immediately, increase bookings, gather customer feedback to help improve, and save staff time.

Pure Milford

Yonder AI Chatbot - the solution that not only met Pure Milford's needs but exceeded their expectations.
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Ziptrek Ecotours

The Ziptrek team chat about how their team delivers exceptional guest experience and benefits from automation to help team efficiency.
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Niue Tourism

Read how a destination has embraced AI.
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AJ Hackett Bungy

AJ Hackett Bungy embarked on a transformative AI journey.
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South Sea Cruises

South Sea Cruises delivers exceptional customer experiences by embracing new innovative technologies
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South Pacific Helicopters

Time saved gathering feedback is now spent sharing to the team and creating a real buzz in our office
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Canoe2

Canoe2 are gathering an impressive amount of customer feedback that helps guide their business operations, and increase website bookings.
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Destin Party Boat Fishing
Unlocking the Waves of Customer Satisfaction, Efficiency, and Conversion
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Belt Road Seaside Holiday Park
We chat about the key role customer feedback plays in driving business excellence
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Skydive Tecumseh
Skydive Tecumseh are using digital tools to streamline their operations and deliver 5-star customer care.
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Redwoods Treewalk
Integrating Yonder to our Roller booking system helped us get lots more data (35% of visitors) and smarter with the data we get
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International Antarctic Centre
Looking for a way to lighten the load on their frontline team and better manage customer queries, Wayfare decided to implement Yonder chatbot.
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Glass Bottom Boat Tours
Looking for a way to ease up his massive workload and operate more efficiently, Griff decided to start using Yonder. 
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Easyhike
Since using Yonder, Easyhike has had a massive change in feedback received, increasing from 1-2 feedback per month to 38 in the most recent month.
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ZORB
We’re converting more customers from our website since we’ve had Yonder chat
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Cook Connection
Cook Connection exponentially improved service for non-English speaking customers with automated chatbot responses.
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Redwoods Treewalk
In 3 months, chatbot helps 2,300 people immediately, and escalates just 5% of enquiries to staff.
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The George
Just three days of effort needed for luxury hotel to roll-out a customer service chatbot to their website.
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Polynesian Spa
The chatbot has helped facilitate hundreds of bookings since it’s implementation, driving a quick return on investment for Polynesian Spa.
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Tongariro Crossing Shuttles
Chatbot saves 189 hours of staff time in first six months for busy tourist shuttle service.
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Black Cat Cruises
Around 65% of customer enquiries are answered end-to-end by Black Cat Cruises chatbot, with no staff intervention.
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Taupo Tandem Skydive
Yonder is facilitating 20 bookings per month and saving time for front line staff
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Tongariro River Rafting
Yonder takes care of all the simple questions immediately and helps people book online, saving 8 hours a month for this small team.
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Go Skydive New Zealand
Yonder is like an extra team member working 24-7 to respond to customers and help get more bookings
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Devon Hotel and Conference Centre
Devon Hotel saw an instant return on investment - within two months of launching Yonder, it had paid for itself in new restaurant bookings alone.
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Belt Road Seaside Holiday Park
Yonder grew Belt Road Seaside Holiday Park’s online chats more than 100x in its first month of implementation.
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