We’re excited to announce a new Yonder integration partner — accommodation booking software, ResBook!
ResBook customers can now connect their online booking system with Yonder to automatically collect guest feedback, 5-star reviews, convert website visitors, automate FAQ's and communicate with customers — all in one place! Both systems work together to reduce juggles and help business operators be a hero at every customer touchpoint.
Built for high performing accommodation businesses:
→ More feedback gives you more ways to improve
Get up to 35% of your guests giving feedback and measure your NPS to find out how likely guests are to rave about your accommodation to family and friends.
→ Integrates with ResBook booking system
Yonder automatically triggers surveys from the ResBook booking system and connects booking and guest data to your feedback responses. That means, there’s no need for guessing who responded to feedback — with Yonder you’ll know exactly which booking it was, what room they were in and all other relevant details.
→ Boost your direct bookings through reviews
We turn positive feedback from your Yonder survey into online reviews by asking those who rate you 5-stars (9-10 NPS) to post on their preferred online review site. We make it easier still by giving them a copy button to reduce the effort to share. A higher online rating helps boost your search ranking and influences decisions for 93% of consumers helping increase your direct bookings
→ All of your feedback in one place
Save time by connecting Google My Business and Booking.com and pulling all your reviews into one home - Yonder. Learn what it takes to get 5-star reviews, recognise high-performing staff, make data-driven business decisions and find your most popular experiences based on ratings.
→ An intelligent chatbot that knows all about accommodation
We’ve trained an intelligent chatbot with a catalogue of the most frequently asked questions for a range of accommodation businesses. Giving customers what they need immediately 24-7 gets you more direct bookings and saves time for your staff to deal with enquiries that need it.
→ Convert website visitors into direct bookings with webchat and AI chatbot
Not everyone finds what they’re looking for on your website. Support your online sales with Yonder’s webchat and gain valuable customer insights at the same time.
Find out more about the ResBook integration here.
Not a ResBook customer? Check out our other booking system integrations, here. If your booking system isn’t listed, You may be able to integrate via Zapier. Otherwise, please let us know as we're continuously adding integrations to more and more systems.
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