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AI Chatbot
Answer 95% questions immediately on your website and Messenger, 24-7 with our GPT based bot designed for tourism.
Reviews
Boost your 5-star reviews with an intelligent NPS survey. Powerful analysis of feedback.
Recommend
Provide personalized recommendations to help people choose their perfect tour, room,  package or more.
General
Automate Your Operations
and Enhance Your Experiences.
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Meet our customers
Yonder powers hundreds of tourism businesses around the globe, from small agencies to large tourism businesses with multiple locations.
Tongariro River Rafting
Yonder takes care of all the simple questions immediately and helps people book online, saving 8 hours a month for this small team.
Pure Milford
Yonder AI Chatbot - the solution that not only met Pure Milford's needs but exceeded their expectations.
Niue Tourism
Read how a destination has embraced AI.
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Deep dive into topics and find new ways to grow your business.
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Join our program and partner dashboard to help you help your customers.
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The Psychology of Trip Matching: How Guided Choices Drive Tourism Revenue
Trip recommendations increase bookings by 28% and reduces abandoned carts by nearly a third.
December 13, 2024
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Automate Your Operations
Enhance Your Experiences

Purpose built for tourism, Yonder powers hundreds of businesses worldwide to capture more direct bookings and reclaim countless hours. Seamlessly integrated with your reservation system to maximize automation.
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Tourism's All-in-One Guest Experience Platform

Power Your AI ChatBot

Let AI handle your customer questions 24/7, converting website visitors into bookings even while you sleep. With 51% of tourism bookings happening after hours, your AI assistant never misses an opportunity. Built specifically for tourism businesses.

Automate Your Reviews

Turn happy customers into powerful social proof automatically. Send perfectly timed review requests via email and SMS to generate up to 5x more reviews than standard follow-ups.

Perfect Your Trip Recommendations

Help guests discover their ideal experiences. Provide personalized recommendations based on interests and availability, increasing booking value and guest satisfaction.

Seamless Booking System Integration

See all integrations →

Go deeper than average ratings

Average ratings aren't a lot of use. Drill deeper and get a rich picture of feedback by segmenting your data by product, service, room etc. Find out exactly what needs improvement.

Connect your booking system data to see the full picture

No need for guessing who responded to feedback, know exactly which customer it was and all relevant details.
Article
The Psychology of Trip Matching: How Guided Choices Drive Tourism Revenue
Trip recommendations increase bookings by 28% and reduces abandoned carts by nearly a third.
Article
Optimizing Your Business After-Hours with an AI ChatBot
With 51% of customer interactions happening after hours, AI chatbots are now essential.

Showcase your 5 star reviews on your website and boost conversion

Online reviews influence the purchase decisions for 93% of consumers.  Install our automated feed on your website to showcase your latest 5 star reviews..
Show reviews for specific products on product pages
Showcase product ratings in your Google Search Snippet
Include Google and Facebook Reviews (optional)

With hundreds of new reviews via Yonder you'll need powerful reporting...

We take care of monitoring mentions of your team members and topics and make reporting easy.
Automatically track mentions of topics and people in your team
AI generated Smart Summaries in your inbox to keep tight watch on what your customers are saying
Booking and customer data linked to every response for unparralled insight and reporting

Review features

Everything you need to gather rich feedback, make sense of it and report on it
Gather feedback
Measure NPS
Intelligently ask for online reviews
Showcase latest reviews on your website
Send automatically by connecting your Booking system/CRM
Send to one or many manually
Customize for multiple organizations, like locations or teams
Customer data linked to all responses
Product ratings in Google Search Snippet
Alert staff to bad or all reviews received
Ratings breakdown per product and organization
Popular keyword analysis

How exceptional businesses use customer feedback to grow

Whether you're new to customer feedback, or seasoned, this guide covers the Yonder Feedback Loop and 17 articles diving deep to explore how raving customers is the best way of sustaining and growing your business.
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A few of our customers

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AI chatbot and review platform for tourism
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