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AI Chatbot
Answer 95% questions immediately on your website and Messenger, 24-7 with our GPT based bot designed for tourism.
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Boost your 5-star reviews with an intelligent NPS survey. Powerful analysis of feedback.
Recommend
Provide personalized recommendations to help people choose their perfect tour, room,  package or more.
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Meet our customers
Yonder powers hundreds of tourism businesses around the globe, from small agencies to large tourism businesses with multiple locations.
Tongariro River Rafting
Yonder takes care of all the simple questions immediately and helps people book online, saving 8 hours a month for this small team.
Pure Milford
Yonder AI Chatbot - the solution that not only met Pure Milford's needs but exceeded their expectations.
Niue Tourism
Read how a destination has embraced AI.
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Deep dive into topics and find new ways to grow your business.
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Empowering Australian & New Zealand Tourism Businesses to Thrive - Seamless Integration Between CustomLinc and Yonder
Powerful integration giving businesses a boost.
April 1, 2025
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Articles and updates

Everything you need to know about converting website visitors to sales, all things chatbot, new Yonder features and more....
Analysis
Measuring chat success: how many conversations can you expect?
Here’s what we’ve learnt about the benchmarks for website chat performance
Article
5 reasons why tourism operators are adding automation to their customer service
A chatbot is an amazingly efficient extension to your in-house customer service team.
Analysis
How to estimate the value of Yonder in your business
We breakdown the value you can expect to get based on customer benchmarks
Article
With a couple of months borders closed, how different are domestic vs international travellers?
There’s a marked difference with kiwi travellers and it should influence your marketing
Analysis
When will tourism pick up? Yonder's barometer to signal growth after Covid-19 lock-down
We’ve aggregated data from all of our NZ customers to build a leading indicator of visitor growth
Article
Three ideas to convince cautious travellers to book with you
Cautious travellers are the new normal. How should your business respond?
Analysis
Chat data shows intention to travel among Kiwis and Aussies
New data shows promising signs of renewed interest in travel among Kiwis and Aussies
Webinar
Surviving and Thriving Post COVID-19 with Peter Tennent, Devon Hotel and Conference Centre
We chat about collaborating with customers, partners (old and new) and regionally
Webinar
Surviving and Thriving Post COVID-19 with Richard Allen, Polynesian Spa
We chat about generating domestic demand and operating with a significantly lower budget
Webinar
Webinar: Surviving and Thriving After Lockdown with Paul Milligan, Black Cat Cruises
James discusses surviving and thriving post lockdown with Paul Milligan, CEO of Black Cat Cruises
Article
Working from home
COVID-19: Tips and tricks on working from home from the Yonder team.
Article
Managing COVID - Insights from customer queries and practical help
We’ve pulled some conversational data from the last few days and best practices from operators
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